Privacy Policy
Last updated: May 7, 2026
Who we are
Altrove Journeys is a travel advisory service operated by Franco & Lorraine Cardinali, based in Auckland, New Zealand. You can contact us at hello@altrovejourneys.com.
What we collect
When you submit our contact form, we collect:
- Your name
- Email address
- Phone number (if provided)
- Your message and destination preferences
How we use it
We use your information solely to respond to your inquiry and plan your travel. We do not sell, share, or rent your personal information to any third parties.
How we store it
Form submissions are processed by Web3Forms and delivered to our email inbox. Web3Forms automatically deletes submission data after 30 days. Your information is retained in our email only for as long as needed to serve your inquiry.
Your rights
Under the NZ Privacy Act 2020 and GDPR (where applicable), you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your data
- Withdraw any consent previously given
To exercise any of these rights, email us at hello@altrovejourneys.com.
Cookies & tracking
This website does not use cookies, analytics, or tracking scripts. We do not collect any data beyond what you voluntarily submit through our contact form.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.