Privacy Policy

Last updated: May 7, 2026

Who we are

Altrove Journeys is a travel advisory service operated by Franco & Lorraine Cardinali, based in Auckland, New Zealand. You can contact us at hello@altrovejourneys.com.

What we collect

When you submit our contact form, we collect:

  • Your name
  • Email address
  • Phone number (if provided)
  • Your message and destination preferences

How we use it

We use your information solely to respond to your inquiry and plan your travel. We do not sell, share, or rent your personal information to any third parties.

How we store it

Form submissions are processed by Web3Forms and delivered to our email inbox. Web3Forms automatically deletes submission data after 30 days. Your information is retained in our email only for as long as needed to serve your inquiry.

Your rights

Under the NZ Privacy Act 2020 and GDPR (where applicable), you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw any consent previously given

To exercise any of these rights, email us at hello@altrovejourneys.com.

Cookies & tracking

This website does not use cookies, analytics, or tracking scripts. We do not collect any data beyond what you voluntarily submit through our contact form.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.